Bystronic Benelux BV takes over its long-standing service partner Weber Laserservice BV. The integration of Weber Laserservice will enable Bystronic to provide its customers with even more efficient service, while also strengthen its market position and boosting its second-hand machine market.
Increased know-how, a pooling of forces, and an even stronger focus on the requirements of the customers: On May 1, 2020, Bystronic Benelux BV, based in Meerkerk in the Netherlands, takes over 100 percent of Weber Laserservice BV located in the Dutch village of Heteren.
“With the acquisition of Weber Laserservice, which has an excellent 15-year track record on the Benelux and German markets as well as in other countries and specializes in Bystronic machines, we are achieving several goals at once,” says Marco de Jong, Managing Director of Bystronic Benelux: “This move will make us the largest and most potent service and support organization in the increasingly dynamic market, and this both on-site with our customers and in the back office. A highly experienced and superbly trained team of technicians can now provide even more effective and prompt support for customers of every size and for every generation of Bystronic machine.”
Patrick van den Berg and Martin van de Weg, former owners of Weber Laserservice BV, add: “We are delighted that we will now be an integral part of our preferred partner Bystronic. The pooling of the strengths of these two companies will lead to significant additional synergies, which will translate into a considerable added value for the customers.”
Customer satisfaction has top priority
Weber Laserservice BV specializes in the maintenance, training, installation, and sales of Bystronic laser cutting machines and also plays an important role in the second-hand market for laser cutting systems. The company has been a Bystronic certified partner for many years and has in the past been awarded the title of “Best Service Partner” of Bystronic Benelux.
In addition to service and support for flatbed lasers, pressbrakes, automation and software, these services will now also be offered for tube processing. Thus, Bystronic’s customers can rely on expert support from a single source.
“There will be no staff layoffs, because customer support is of the utmost importance to Bystronic, both now and in the future,” Marco de Jong emphasizes. “With the integration of Weber Laserservice into Bystronic Benelux, we now cover all categories. The benefits of this increased efficiency will be felt by each and every one of our customers, regardless of which laser cutting system they are using.”
Smiling faces after signing the contract, from left to right: Marius van der Hoeven, Managing Director Bystronic Germany and Benelux; Patrick van den Berg and Martin van de Weg, former owners Weber Laserservice BV; Marco de Jong, Managing Director Bystronic Benelux.
For photographic material, please consult the Media Center on the Bystronic homepage: https://www.bystronic.com/com-en/press/index.php
The strategic partnership with IPG Photonics is strengthening Bystronic’s innovative capacity: Together, these two technology pioneers are developing the next generation of fiber lasers. In addition, Bystronic benefits from attractive procurement terms and can set itself apart by offering exclusive customer services.keyboard_arrow_right
Mammut and its business partners around the globe are facing challenging times with tough decisions due to the SARS-CoV-2 pandemic. Through its purchasing, supply chain and product teams, Mammut is in a close dialogue with its suppliers. Adrian Huber, Head of Corporate Responsibility Mammut Sports Group AG states: “We are aware of and very concerned by the critical situations, many of our suppliers but also retailers face at this very moment.“keyboard_arrow_right
Bystronic achieves a major milestone in the USA as the first-ever laser cutting machine assembled at the new facility in Hoffman Estates IL has rolled off the line. This important milestone strengthens Bystronic’s commitment to its customers and to the North American market by providing locally assembled machinery to reduce overall lead time, installation time, and import costs.keyboard_arrow_right